The path from here to working together
What to expect
1 | The Discovery Call
Before we do anything else, we start with your cost (and pressure) free Discovery Call.
This is a Zoom or phone call booked directly into our calendar by you via our contact page.
Before this call, we will have done our research on your brand and it’s current web/social/ads presence (if available).
2 | The Proposal
During our call, we’ll ask about your brand and what your current challenges are. We’ll then ask our questions in order to provide our recommendations based on where you sit in The Brand Pathway™. We‘ll provide you with ballpark costs and together we’ll mutually decide if putting a formal proposal together is the best way forward (hint: we won’t just work with anyone).
If we proceed, your proposal will be sent within 24 hours of your Discovery Call and include the scope of works, more about our team, how we work and a few examples of past brands we’ve helped.
Want to download a sample of our proposal? Click here
3 | The Sign-Off and Onboarding
It’s official; you’re one of us.
As soon as you complete that digital signature you’ll be invited to your personal client portal where the onboarding process begins. Here we’ll ask you to fill out more information about your business, we’ll gain access to your digital assets and the first invoice will be raised so we can get you booked into our traffic queue.
Once all this is complete, your client success manager will reach out to book your strategy call.
4 | The Initial Strategy Call
This is where we do the download. We listen more than we talk and our objective is to see your brand the way you do, then provide objective third-party advice as if we’re seeing your brand as a customer (this period is really valuable for us as we’re still not close enough to the brand to have a biased understanding).
During the call, timelines will be formed, goals will be set and your client success manager will then be able to set out the milestones for your projects.
5 | Work Commences
Now that we have all your information, assets and the closest thing to a download from your brain as possible, our internal teams get to work on crafting your initial strategies or briefs for review. This process takes up to 10 business days as we collaborate with the wider team to deliver campaign strategies grounded in creativity, data and past experience on what works (and what doesn’t).
Our priority is to balance our recommendations with your own vision to ensure we are aligned on the best path forward.
"...they're one step ahead of me. Priceless!
Love working with Birdcage! From the very first time we connected, I’ve found Maddy and her team to be approachable, easy to work with and professional. Plus, they get results! One of the things that I most enjoy about working with Birdcage is that they’re a full service digital agency. Which as a small business owner saves me SO much time. Instead of having to communicate with several different providers, the teams within Birdcage are always sharing updates about my account with each other and often they’re one step ahead of me. Which is priceless!